Policies & information
Privacy policy.
How we handle personal information when you use our website.
Last Updated: September 23, 2026
Kicknroll LLC (“we,” “our,” or “us”) operates kicknrollworld.com (the “Site”). This Privacy Policy explains what personal information we collect when you visit the Site, shop with us or contact us, how we use and share it, and the choices and rights you have. It applies to every language version of the Site.
Who We Are
Kicknroll LLC, 8 The Green, Suite R, Dover, DE 19901, United States, is responsible for the personal information described in this Privacy Policy. You can reach us at hello@kicknrollworld.com.Information We Collect
Depending on how you use the Site, we collect:- Contact and order information: your name, delivery and billing addresses, email address and telephone number, the details of your orders, your account details and the information you give us when you ask for support.
- Enquiries: when you use our contact or dealer enquiry forms, your name, email address, company and country or region where relevant, and your message.
- Reviews: the name you choose to show, your rating, your review and any photos you upload with it.
- Payment information: payments are handled by our payment providers and banks. We receive transaction references, payment status and limited payment-method details; we do not store full card numbers. Please do not send full card details by email.
- Device and usage data: our servers and hosting providers automatically record technical data such as your IP address, browser type, operating system, the pages you visit and the time of your visit, so that we can deliver the Site and keep it secure.
- Cookies and similar technologies: see section 6.
- Order attribution: when you place an order, WooCommerce can record how you reached the Site, for example the referring website or advertising campaign. This happens only where advertising cookies are allowed.
- Notifications: if you turn on order and delivery notifications in your account, we store the browser subscription needed to send them. You can turn them off at any time.
How We Use Your Information
We use personal information:- To process orders, payments, deliveries, returns and warranty requests, and to send you messages about them.
- To manage your account and answer support requests and enquiries, including dealer enquiries.
- To publish the reviews you submit, after moderation.
- To keep the Site secure, prevent fraud and fix problems.
- To understand how the Site is used so that we can improve it (analytics, with your consent where required).
- To measure our advertising and show relevant ads (advertising, with your consent where required).
- To send promotional messages only where permitted by applicable law and with any required consent. You can ask us to stop at any time without affecting essential order messages.
- To meet our legal obligations, such as keeping tax and accounting records, and to resolve disputes and enforce our agreements.
Legal Bases (EEA, UK and Switzerland)
If you are in the European Economic Area, the United Kingdom or Switzerland, we rely on the following legal bases:- Contract: to process your orders, provide your account and handle the support you ask for (Art. 6(1)(b) GDPR).
- Legal obligation: to keep the records required by tax, accounting and consumer law (Art. 6(1)(c) GDPR).
- Legitimate interests: to keep the Site secure, prevent fraud, provide necessary site functions, answer dealer enquiries and improve our service without optional cookies (Art. 6(1)(f) GDPR).
- Consent: for analytics and advertising cookies, order attribution and promotional emails where consent is required (Art. 6(1)(a) GDPR). You can withdraw your consent at any time; this does not affect processing that took place before.
Sharing Your Information
We share personal information only as described here:- Service providers: companies that provide services for us under contract, such as hosting and content delivery (including Cloudflare), payment providers and banks, email delivery (Resend), shipping carriers and tracking services, and Google (Google Analytics, Google Ads and Google Tag Manager). They may use the information only to provide their services.
- Google: where analytics or advertising cookies are allowed, Google receives information about your use of the Site. Learn more in How Google uses information from sites or apps that use its services.
- By law or to protect rights: where we believe disclosure is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property and safety of others, as permitted or required by applicable law.
- Business transfers: in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or part of our business.
Cookies and Similar Technologies
We use three kinds of cookies and similar technologies:- Necessary: the cart, checkout, sign-in, security, your language and display choices, and remembering your cookie choice and the region used to ask for it. These are always on.
- Analytics (Google Analytics): how visitors use the Site, such as the pages viewed and when. Cookies such as _ga can last up to two years.
- Advertising (Google Ads, through Google Tag Manager): to measure which ads lead to visits and purchases, and to show our ads to people who have visited the Site. Cookies such as _gcl_au can last up to 90 days. WooCommerce order attribution belongs to this category.
International Transfers
We are based in the United States, and your information may be processed in the United States and in other countries where our service providers operate. For personal information from the European Economic Area, the United Kingdom or Switzerland, we rely on the EU-U.S. Data Privacy Framework and its UK and Swiss extensions where the recipient is certified, or on the European Commission’s standard contractual clauses.How Long We Keep Information
We keep personal information only as long as we need it:- Order and invoice records for the periods required by tax and accounting law.
- Account information until you close your account, unless we must keep some of it for legal reasons.
- Enquiries and support messages for as long as needed to handle them and any follow-up.
- Reviews and review photos for as long as they are published.
- Cookies for the periods described in section 6.
Your Rights and Choices
You can ask us to access, correct or delete your personal information, or stop promotional emails, by writing to hello@kicknrollworld.com. Depending on where you live, you may also have the following rights:- European Economic Area, United Kingdom and Switzerland: access, rectification, erasure, restriction of processing, data portability, objection (including to processing based on legitimate interests) and withdrawal of consent. You also have the right to lodge a complaint with a data protection supervisory authority, for example in the country where you live.
- US states with privacy laws, such as California: the right to know about, access, correct and delete personal information, and to opt out of targeted advertising (“sharing”). We honour Global Privacy Control signals. We will not treat you differently for exercising your rights. An authorised agent may make a request for you with proof of authorisation.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.Children
Our products are made for children, but the Site is meant for parents and other adults. We do not knowingly collect personal information from children under 13, or under 16 in the European Economic Area, the United Kingdom and Switzerland, and we do not market to them. If we learn that we have collected such information without the consent of a parent or guardian, we will delete it as quickly as possible.Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal or regulatory reasons. We will post the updated policy on the Site, and the date at the top shows when it last changed. Where the law requires, we will ask for your consent again.Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:- Email: hello@kicknrollworld.com
- Address: Kicknroll LLC, 8 The Green, Suite R, Dover, DE 19901, United States
For questions or requests concerning your personal information, contact hello@kicknrollworld.com.