Here for the whole journey
A little help?
Let’s talk.
From choosing a scooter to looking after the one you love, we’re here to help you find your next step.
Your starting point
What’s on
your mind?
Choose a topic to email us. For an existing order, include your order number and the email address used at checkout.
hello@kicknrollworld.comThese links open your email app.
Orders & delivery
Shipping updates, a delayed parcel or a delivery question.
Returns & exchanges
Start with your order number and the item you’d like to return.
Warranty & product help
Tell us the model, purchase date and what needs a little attention.
Something else?
Product questions, feedback or wholesale enquiries.
Real questions. Real people.
Send our team a message.
Include the model name or order reference if you have one. Please leave out passwords and payment card details.
Business correspondence
Kicknroll LLC8 The Green, Suite R
Dover, DE 19901, United States
For a product return, please email us for the correct return address before sending your parcel.
A few useful details
Have your order number, scooter model and a description of the issue ready. Never send passwords or payment card details.
How we handle your information